Privacy Policy
Your privacy is important to us. This policy describes how Sila Experiences collects, uses, and protects your personal data in accordance with Regulation (EU) 2016/679 (GDPR).
Last updated: 01/08/2026
1. Data Controller
The data controller is Sila Experiences. For any request related to your personal data, you can write to us at the email address indicated on the Contact page.
2. Data Collected
We collect data you voluntarily provide (name, email, phone, booking details) and data collected automatically during browsing (technical cookies, IP address, website usage data).
3. Purpose of Processing
Data is processed to: manage bookings and accounts, provide requested services, respond to support requests, send communications (with consent), and fulfill legal obligations.
4. Legal Basis
Processing is based on the performance of a contract or pre-contractual measures, the data subject's consent, the legitimate interest of the controller, and compliance with legal obligations.
5. Data Retention
Personal data is stored for the time necessary to achieve the stated purposes and in compliance with legal terms, after which it is deleted or anonymized.
6. Data Subject Rights
You have the right to access, rectification, erasure, restriction, portability, and objection to processing, as well as the right to withdraw consent and lodge a complaint with the Data Protection Authority.
7. Contacts
To exercise your rights or for information about the processing of your data, contact us via the Contact page of the website.